Announcing a NEW Network Support Program Designed For Business Owners and IT Managers That Don’t Want To Worry About Their Network’s Security, Reliability, or Stability Ever Again!
From The Desk of: Paul Daigle President & CEO Bytes, Bits & Megabytes Dear Colleague, If you are the owner of a small business or an IT manager that is sick and tired of dealing with unexpected downtime and spending money to fix ongoing computer problems, then please read on.
	Would you like to have peace of mind knowing that your network is always being watched and secured with the most up-to-date security patches, virus definitions, and firewall settings? Are you and your staff too busy to perform the regular maintenance and support your network needs to function properly? If you want to put an end to unexpected downtime, network problems, server crashes, virus threats, and other computer disasters.
If so, this letter was written specifically for you.
Why Our Clients Have Been Begging Us To Deliver This New Service …
With the constant changes to technology and daily development of new threats, even a small, 5-user network requires ongoing maintenance from a highly-trained technician. But obviously the costs of hiring a full-time IT person are not always feasible, even for companies with 75 to 500 workstations. Up until now, you only had two options for on-going preventative maintenance: Option #1: This option is the most common; you designate the most technically-savvy person on staff to be your make-shift IT manager and only bring in outside help when your “internal guru” runs into a network crisis they can’t solve. Problem is, you are pulling this person away from their real job you hired them to do AND unless they have the time to stay up-to-date on the latest developments in IT support and management, they don’t have the skills or knowledge required to properly support and secure your network. This inevitably results in a network that is ill-maintained and unstable, which then results in excessive down-time, overspending on IT support, and expensive recovery costs.   Option #2: This is really foolish but we see it every day; businesses that use their network until it “breaks” and then call in the experts to repair or replace whatever stopped working. This reactive model of network maintenance is a surefire path to extensive down-time, lost data, and excessive spending on IT support, not to mention major disruptions in staff productivity, sales, cash flow, production, and customer service that can never be recovered. Just take a look at these recent disasters that happened to other small businesses. Property Management Company Suffers Weeks Of Down-Time For What Should Have Been A Simple, Inexpensive Repair; Hard Costs To Company: $9,000 A 10-user property management company was not monitoring or maintaining their server. Due to the overuse and lack of maintenance, it started to degenerate and eventually shut down under the load. This caused their entire network to be down for 2 full days and cost them $3,000 in support fees to get them back up and running. Naturally the costs were much higher when you factor in the lost productivity of their 10 employees during that time. This client did not want to implement a preventative maintenance program, so the same problem happened again 2 months later, costing them another $3,000 and 2 days of down-time. Six months later it happened yet another time, bringing their total to $9,000 in hard costs and tens of thousands in productivity costs for a problem that could have been quickly detected and prevented from happening. Auto Body Shop Spends $20,000 To Clean Up A Virus A local auto body shop with multiple locations discovered the importance of preventative maintenance the hard way. Without warning, a virus was downloaded to their server and started replicating and attaching itself to files. This virus corrupted their data, impaired their customer management system, and immediately brought down their Exchange server (no e-mail could come in or go out). Preventing this disaster would have only cost them 1/25 of the cost ($800 per month) AND they would have experienced better performance and fewer problems with their network. Instead, they were forced to spend a whopping $20,000 to remove the virus and restore their network, and that only got them back up and running. Their systems were still not optimized, secured, and updated as they should be. Two Failed Hard Drives Costs Health Products Company $40,000 and 9 Days of Downtime The back office of a health products company had two hard drives fail at the same time causing them to lose a large number of critical company files and data. When they contacted us to recover the data from the system backups, we found they weren’t functioning properly and even though they appeared to be backing up all of this company’s data, they were in fact worthless. In the end, recovering the data off of these failed drives took a team of disaster recovery specialists 9 days and $15,000. In addition to the recovery costs, they also incurred $25,000 in other services to get their network stable. Had we been monitoring their network and performing regular maintenance, we would have been able to detect that these hard drives were failing, that the backups were not performing properly, and we could have prevented the crash, the downtime, and the $40,000 in costs to get them back up and running, not to mention the 9 days their network was down.
Ignoring Basic Security and Computer Disaster Recovery Planning Can Be Very Dangerous. Studies show that 93% of businesses that lost their computer network for 10 days or more due to a disaster, filed for bankruptcy within one year of the disaster and 50% of businesses that found themselves without data management for this same time period, filed for bankruptcy immediately. But even if you don’t experience this level of catastrophe, you can still end up losing a considerable amount of productive work and man hours due to a system crash, virus, or even a power outage.  Not to mention the money it will take to restore your system. Even more mind-boggling is the fact that ALL of these disasters could have been easily and inexpensively prevented with the type of maintenance we’re proposing in our new Mega-IT plan. How To Make Certain These Disasters Don’t Happen To Your Business Thanks to a new service we are offering called Mega-IT, we can now provide you on-going remote maintenance and support to maximize the performance, reliability, and stability of your network without the costs and overhead of hiring a full-time staff. And Here is the Best Part…We Will Cut Your IT  Spending 30% to 50% AND Improve Your Network’s Reliability and Performance at the Same Time. Here’s How It Works: One of our senior network engineers will perform regular, scheduled maintenance on your network. We will make sure your virus protection is up to date and your back ups are working properly. We’ll also check critical firewall and security settings, and we’ll update software patches. We will even conduct a series of system optimization tasks every day that will keep your network running at maximum speed and performance. We will also remotely monitor your network 24/7/365 to detect, diagnose, and prevent lurking problems from turning into major interruptions to your business in the form of downtime, security breaches, or other failures. Finally, we’ll design the right mix of on-site, remote, network, and help desk support to fit your specific situation and needs. The Benefits Are Obvious: You’ll eliminate expensive repairs and recovery costs. Our network monitoring and maintenance will save you money by preventing expensive network disasters from ever happening in the first place. You’ll avoid expensive trip fees while receiving faster support. Our remote monitoring software will enable us to access and repair most network problems right from our offices. No more waiting around for an engineer to show up! How does faster performance, fewer error messages, and practically zero down-time sound to you? Under this program, that is exactly what we’ll deliver. Some parts of your system will degrade in performance over time, causing them to slow down, hang up, and crash. Our preventative maintenance and network monitoring will make sure your computers stay in tip-top shape for maximum speed, performance, and reliability. You will have ALL of the benefits of an in-house IT department WITHOUT all of the costs. As a Mega-IT customer, you’ll have access to a knowledgeable support staff that can be reached immediately should you have any kind of problem or question. You’ll receive substantial discounts on IT services that you are already buying. Most IT firms will nickel and dime you over every little thing they do; under this program, you’ll pay one flat, affordable rate and get all of the on-going, preventative maintenance and monitoring that you need. No hidden charges, caveats, or disclaimers. You will never have to fear a big, expensive network repair bill. Instead, you can budget for network support just like rent or insurance. You’ll sleep easier knowing the “gremlins at the gate” are being watched. Cyber criminals never sleep! But thanks to our 24/7/365 monitoring and on-going maintenance, you’ll have one less thing to worry about. You’ll safeguard your data. The data on the hard disk is always more important than the hardware that houses it. If you rely on your computer systems for daily operations, it's time to get serious about protecting your critical, irreplaceable electronic information. You’ll finally put a stop to annoying spam, pop-ups, and spyware from taking over your computer and your network. Not only are these intruders annoying, but they can introduce viruses and jeopardize the security of your network. You’ll gain incredible peace of mind. As a business owner, you already have enough to worry about. We’ll make sure everything pertaining to your network security and reliability is handled so you don’t have to worry about it. As you saw from the above real-life examples, one simple “glitch” can end up costing you $20,000 to $40,000 in consulting fees. Our Mega-IT Plan is an insurance policy against major network disasters and repair bills. Cost The actual cost of the program will depend on your network size and the level of onsite support you want to include. To get a quote for your company, simply give us a call. Call me at (407) 699-2108 Ext. 101 Send me an e-mail: Paul@BytesBits.com Fill out and submit the form below. As soon as we hear from you, we’ll contact you to set up an appointment to review your network and determine whether or not this service would be a good fit for your company. By responding to this letter, you are under no obligation to purchase anything or to enroll in this service. Good Networking, Paul Daigle President and CEO Bytes, Bits & Megabytes P.S. I urge you to respond ASAP if you have ANY interest in lowering your IT support costs and eliminating computer problems at your business. Check out our client testimonials.