TeleVantage is an open systems IP-PBX that delivers unprecedented
to medium-size businesses, branch offices and call centers. The
flexible software feature set makes it easy to customize and
administer, allowing businesses to improve customer service and
enhance productivity. Built on industry standards and supported
by world-class Intel® technologies, TeleVantage eliminates the
proprietary hardware, enabling it to grow and evolve as business
needs change while maintaining a low cost of ownership.
TeleVantage® IP Telephony
System: A Breadth of Features, A World of Benefits
As small and medium-sized businesses grow, they often
struggle with phone systems that can’t grow with them. With its
best-in-class IP telephony and feature-rich functionality,
Vertical’s TeleVantage internet telephony phone system unlocks
the hidden potential inside your existing phone system, helping
your people and your business work more responsively,
productively and profitably.
Empower Your People
TeleVantage offers a full complement of
rich features that help your employees work more efficiently.
- Users can instantly locate and check
the status of co-workers, initiate conference calls or access
contact information, so they spend less time searching for
numbers and transferring calls.
- Sophisticated “find me” call routing
capabilities ensure that your employees receive important
calls at any time, and in any location.
- Voicemail messages are consolidated
within a single account for quick, easy retrieval and
response. Your team can record and store voice messages or
live conversations, and create personalized, targeted voice
and broadcast messages that save time and enhance
- With TeleVantage’s award-winning
point-and-click interface, employees can quickly and easily
take advantage of everything the system has to offer.
Enhance Customer Loyalty
If your customers can’t get through
quickly when they call, they might go elsewhere. TeleVantage’s
sophisticated call routing not only ensures that every inbound
call is answered promptly and routed appropriately, but also
gives you the power and flexibility to implement special
features – such as priority handling for VIP callers, or voice
broadcasting of limited-time offers – that increase customer
satisfaction and loyalty.
Maximize Revenues and Save Money
TeleVantage helps grow revenues by
empowering your team to maximize business opportunities as they
present themselves. With intelligent call forwarding, employees
never lose a sale due to a missed call. The ability to instantly
access contact information or initiate a conference call helps
build the relationships that build business. TeleVantage
features make it easy to gain valuable insight into business
performance through features that allow you to monitor call
volume, abandoned and misdirected calls, or response to
marketing programs – providing valuable insight into your
business. With its software-based architecture, TeleVantage
works with your existing phone system and grows with your
business. Whether you’re adding new lines or opening a new
office, TeleVantage allows you to incrementally expand capacity
or add new features without expensive hardware upgrades.
Take a tour now! Learn more about TeleVantage, our
award-winning phone system!
Software: Microsoft Windows 2003 Server or Windows
2000 Server; Microsoft Windows XP Professional or Windows
2000 Professional for systems with a maximum of 10
simultaneous connections from any TeleVantage workstation
Pentium II 400 MHz or higher.
256 MB for 24 user systems; 512 MB or higher recommended for
Disk Space: 4.5 GB plus
14 MB per user
Administrator or ViewPoint
Software: Microsoft Windows 2003 Server, Windows
XP, Windows 2000, Windows NT Workstation or Server 4.0, SP 6a
or higher; TCP/IP networking with Microsoft Network Client
Processor/Memory: Pentium II 400 or higher. 128 MB RAM
for Windows NT, 2000, 98, or ME. 256 MB RAM for Windows 2003
Server or Windows XP.
Disk Space: 50 MB of free disk space
Hardware: Sound card and speakers for ViewPoint
Microsoft Windows 2000 Server or Windows NT 4.0 Server SP 6 or
higher; Microsoft Windows 2000 Professional or Windows NT 4.0
Workstation SP 6 for systems with a maximum of 10 simultaneous
connections from any TeleVantage workstation application
Pentium II 233 MHz or higher*
Min. 128 MB RAM for 24 users,
256 MB or higher recommended for larger systems*
4.5 GB plus 14 MB per user