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Our Customers Tell The Story
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Our Featured Customer
Of The Month Is: |
E.C. Waters Air Conditioning & Heating
For more that three decades, E.C. Waters, Inc. has been providing
Central Florida with
custom heating and air conditioning installation and maintenance.
E.C. Waters, goal is to
offer options and assist our customers in making a major decision
concerning their homes & office with expertise and courtesy but
never with pressure.
E.C. Waters
has won the customer satisfaction highest score award twice from
Trane and Home Depot. They were also selected by the Central
Florida Home builders Association twice for their showcase home
using the most modern state of the art controls and equipment.
We are proud to be a Trane Comfort Specialist Dealer; but we can
service any brand of equipment. Specializing in the replacement of
residential and commercial systems; our highly trained consultants
understand the importance of selecting a system that will meet all
of your air quality comfort needs. Please don’t hesitate to
contact us with questions or for a free estimate.
Hi, I'm
Clark Waters, the owner of E. C. Waters Inc. Paul Daigle of Bits,
Bytes and Megabytes do an amazing job of repairing, maintaining
and securing our computer systems. The staff and technical support
is exceptional at meeting our demands for prompt service as well
as their current knowledge of new technology. We depend on Bits,
Bytes and Megabytes for all our computer and software needs, and
we couldn't be happier.
Clark Waters,
E. C. Waters, Inc., 407-294-6464,
www.ECWaters.com |
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Attorney Tom
Olsen
 Some
of you may feel like you already know Tom Olsen. He has been
answering your legal questions on his “Olsen on Law” radio show in
Orlando for 22 years. He can be heard on AM 580 WDBO every
Saturday morning at 11 AM. Of course, some of you may actually
know Tom since he was born and raised in Orlando (Edgewater High
School Class of ’74).
Olsen Law Partners LLC is located on Edgewater Drive in beautiful
College Park. Tom’s legal areas of practice are wills, trusts,
probate and real estate. The other lawyers handle a variety of
matters including criminal defense, divorce, personal injury and
general litigation. The lawyers try to handle most matters on a
flat fee basis. “That way, the client knows from the very
beginning exactly how much it will cost” says Tom. Mention this
article and receive $100 off the preparation of your will or
trust.
"Hi, I’m attorney Tom Olsen. Bytes, Bits and Megabytes has
installed and maintained both my computers and my telephone system
for many, many years. Having these systems operate continuously
and flawlessly is essential to my business. Without our computers
to do word processing, email, etc., we might as well go home.
Without phones, we loose new business and worry our existing
clients. Bytes, Bits has met my highest expectations for these
critical parts of my business
Attorney Tom Olsen,
407-423-5561,
www.OlsenOnLaw.com |
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Gulf States Credit Union
Gulf States
Credit Union has been a full service credit union for 48 years
currently serving North Orange and most of Seminole County.
Simple, straight forward products and services is what you can
expect from us in a down-to-earth, warm and friendly manner where
you are more of a family member than a customer. Being a small
business ourselves, we understand the needs of the small business
owner, and are equipped to serve their needs. From free checking
& savings, to Visa merchant services, remote check deposit
services and a wide array of loan products.
Along with our personal business banking services, we offer
businesses a free employee benefit by offering credit union
services to a business’ employees. From free checking, to low
rate loans, various low cost or no cost products and services to
our shared branching network where members can access their
accounts at one of over 30 locations. We are one of only a few
local financial institutions to offer free Health Savings
Accounts.
"Security, member access to home banking accounts and privacy
of member’s financial information are crucial factors in our
business, and BBM ensures that our computer systems are fully
functional, along with monitoring our system for computer viruses,
malware and spyware. We know that we can count on them when
we need them. Their knowledgeable technicians have been able
to resolve issues quickly to keep us up and
running."
Gary Terame; President 407-299-1841
www.GulfStatesCU.org
9405 S. Highway 17-92,
Maitland |
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Lewis Cobb Pest Control
 Lewis
Cobb has been family owned and operated since 1946, insuring a continuity of excellence and
commitment of service to
Central Florida.
Lewis Cobb is a
full-service pest control and lawn service company. We
are state licensed, insured and fully certified. Plus
our highly trained professional staff is the best in the
business. To guarantee our employees stay on top, we
insure that they have access to ongoing training and the
most advanced, state-of-the-art equipment available.
Lewis-Cobb’s highly-trained professionals know where
bugs hide, what their eating and breeding habits are,
and how to get rid of them. Using carefully chosen
EPA registered products, in just the right amount, will
keep your home free of pests and safe for children and
pets without messy spraying or odors.
Our reputation
for quality service
is second to none and we guarantee results. If the bugs
come back, so do we.
"I have been with Lewis Cobb Pest Control
for 18 years, if our server goes down we know Bytes,
Bits & Megabytes will respond quickly. We do not
have paper back up so if our computers are down we can
not function with out it. The turn around time in
getting us back up and running is vitally important to
us, its money we have saved and not lost."
April
Scalise; Manager 407-896-6941
http://www.LewisCobb.com
{To see
video} |
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McCarron CPA
 "Our
CPA firm provides tax planning and business advisory
services, as well as QuickBooks training and support for
businesses throughout Florida. We were fortunate
to find BBM when we opened our
doors 17 years ago and purchased our first computer.
Since then, we have trusted BBM for every computer and
technology purchase we have made. It’s hard to imagine
where our company would be now without BBM’s technology
assistance.
As our technology needs have grown, so too have the services
offered by BBM. They
implemented our first peer-to-peer network and
thankfully we listed to their advice and installed our
first Windows network in 1999.
Since then we have added
our second network and have used BBM’s technology
information to offer remote access to our office for our
employees from anywhere in the world and now provide our
services via remote teleconferencing and WebX meetings
with clients throughout Florida, including businesses in
GA, SC and England.
BBM has been instrumental in keeping us on the cutting edge of
technology, which allowed us to become a paperless
office in 2003, while we maintain secure backup
solutions in an ever increasing electronic storage
environment.
We are grateful for the technology guidance and implementation we
have received from BBM and couldn’t imagine where we
would be at without them. Thanks Paul and Company for
all you have made available."
David
McCarron CPA; President 407-897-7050
http://www.McCarronCPA.com |
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Central Supply
"Central Supply
is Central Florida's largest independently owned turn key
cabinet
distributor. With BBM as a strategic
partner, delivering a flexible solution for maintenance and
problem resolution for our mission-critical computer and
network systems, Central Supply has achieved a 99.9%
availability rating for these systems. BBM has been a
reliable single source, providing knowledgeable technical
assistance on our initial calls and responding rapidly when
on-site assistance was required"
Judy Baldyga; Manager
www.CentralCupplyCompany.net
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Del Air
(TeleVantage Phone System Customer)
"We get about 1100 to 1200 calls a day. We are able to
track all calls into and out of the system. The system
is stable and other than backing it up every night we
really don't have a lot of up keep with it. "{To see the video of the complete interview click
here} |
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Disaster Recovery Planning
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It’s hurricane
season again, and that means it’s time to make preparations. Of
course your main objective is to make sure your family is safe
and protected. Then your second should be to protect your
property and business.
Every year emergencies take their toll on business, in the form
of; hurricanes, tornadoes, power outages, fires, water damage &
so many more. The cold hard fact is that most businesses
affected by a major incident will not recover. The good news is
you can quickly return to normal operations, if you plan ahead.
To create a successful Disaster Recovery Plan you need to;
read, plan, prepare, practice, and above all else remain
flexible and adaptable. Once you have a plan it is important to
assign your employees task and be sure that everyone knows what
their role is. We have a great
check list
,
additional research links and a great article with tips to help
prepare your business.
How will you receive calls if your phone system isn't
operational? If your customers can't reach you, will they go to
your competition? Most likely. Continued communications with
your customers is key to your business success. We can provide a
Virtual Office Service
that can route your office calls to different locations, such as
cell phones or home numbers allowing you to continue to receive
your calls, and service your customers even if your phone system
is not operational.
Make
Disaster Recovery Planning
a priority this year, and if you need help we are only a phone
call away.
Call Us Today!
407-699-2108
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