Bytes, Bits & Megabytes, specializes in helping business just like yours. We have many success stories, but we know leading by example is most important. We helped www.DebtHelp.com, which assists its customers with finding debt consolidation and mortgage refinance options, by assessing their IT & phone system needs and providing a custom fit solution.

Del Air
We get about 1100 to 1200 calls a day. We are able to track all calls into and out of the system. The system is stable and other than backing it up every night we really don't have a lot of up keep with it. {To see the video of the complete interview click here}

White-Allen Auto Group
To support a growing business, White-Allen Auto Group was looking for a new telephone system that could handle the increasing call volume while retaining their superior customer service and improving internal communications. The dealership chose TeleVantage because of its rich functionality and ease-of-use. Not only did TeleVantage meet all of White-Allen's requirements, it even helped the dealership to increase revenues and reduce the length of the sales cycle.

The Fred Lavery Company
When the Fred Lavery Company, a luxury auto dealership located in Birmingham, MI, launched a new showroom, they needed a phone system to keep pace with the thousands of daily phone calls and their reputation for excellent customer service. The dealership credits their selection of TeleVantage with an increase in sales and employee productivity, as well as significant improvements in customer service.

Colorado United Credit Union
Colorado United Credit Union was experiencing a tremendous growth spurt, nearly doubling in size. As the business expanded, so did their technology needs, prompting a search for an advanced phone system environment that would enable the credit union to continue the delivery of quality member service, while also being reasonably priced and easy to use. The credit union found what they were looking for in TeleVantage as it has proven to be a valuable tool for increasing efficiency and improving member service.

Diversified Services
Diversified Services, LLC for Occupational Therapy, Physical Therapy and Audiology, a company based in Kenmore, New York, needed a phone system that could keep up with heavy call volume and remain responsive to urgent calls. Artisoft's TeleVantage gave Diversified the efficient call handling, follow-me call forwarding, and personalized service it needed to meet the critical demands of a health care agency.

Cameron & Roberts Insurance Agency
Cameron & Roberts, an insurance agency in Georgia, was hampered by the limits of their phone system as it lacked basic capabilities, was unable to scale with business growth, and provided unreliable service. Realizing the negative impact this was having on customer satisfaction and productivity, the agency installed TeleVantage. They are now reaping both financial and efficiency gains – saving almost $30,000 a year and increasing productivity by 20%, while also gaining control of their phone system and customizing it to meet their needs.

Realty Law Firm
Realty Law, a real estate and land use law firm based in San Jose, CA, understands the important role that communications plays in its business. So when the firm was looking for a new phone system, they wanted one that would not only be easy to use and administer, but would also become a strategic asset and grow with their business. Realty's search led them to TeleVantage, which has delivered the results that the firm desired. For Realty, TeleVantage is a proactive business tool that has helped the firm improve staff productivity, enhance client service and increase revenue.

GSO|Davis
GSO|Davis, a successful advertising agency, had built a solid reputation for excellence. As telecommunications is a key component of their business, the agency's phone system needed to keep pace with the level of service that their clients, media contacts and vendors were familiar with. But, it wasn't. The system was unable to handle the agency's call volume and an expensive maintenance fee only added to the headache. GSO|Davis chose TeleVantage to help them deliver a consistent, professional image and to reap the benefits of the advanced functionality of this award-winning software-based tele phone system. With TeleVantage, the agency has experienced an increase in productivity, a significant cost savings, and improvements in client service.

Shelter Mortgage
Shelter Mortgage's phone system hindered the company's ability to effectively respond to customer calls, resulting in the loss of precious business. Shelter turned to TeleVantage to get all the expandable features that the company needed in one user-friendly and cost-effective package. The advanced call handling features of TeleVantage helped Shelter to increase sales, improve productivity and enhance customer services - all while reducing operating expenses.

Blue Ridge Realty
Blue Ridge Realty, a real estate developer and property manager in Raleigh, NC, was challenged by the limits of their existing phone system. The company's success relied on its ability to be always be connected, for both sales and service calls. Blue Ridge chose TeleVantage to help them improve operations and customer service. With robust features such as call handling and routing, "Follow-Me" call forwarding and customization, TeleVantage has delivered the results the company wanted, plus it helped to increase sales and improve staff productivity.

Open Solutions, Inc.
As a leader in business automation solutions, Open Solutions understood the importance of delivering top-notch customer service. Which was one of the reasons that they chose TeleVantage, along with the phone system's ease-of-use, ability to integrate with their own CRM product - ResQ Enterprise, and reduction in maintenance and administration costs. TeleVantage more than delivered. Not only did it help the Open Solutions improve customer service, increase staff productivity, and save money, the integration of TeleVantage with ResQ Enterprise created new business opportunities for both companies.

ValueVoyager.com
ValueVoyager.com, an online travel company, was in search of the ultimate mix of technologies to run their productivity-driven business. Offering versatility, customization, and ease of use, Artisoft's TeleVantage helped provide Value Voyager.com with the customer service capabilities necessary to break ground in the online travel industry.