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You want the
assurance that your employees are handling the most
important voicemails first. When a customer leaves a
voice message, the TeleVantage voicemail system allows
you to listen to messages according to your business
needs and not necessarily the order in which the calls
were received. TeleVantage has its full-featured
voicemail system included in the price of the PBX.
That means that there are no additional ports to buy
or costs to incur.
Manage
Voicemail Effortlessly
In addition to being able to manage your messages via
the telephone, you can also handle your voicemail via
your PC. Your voice messages are displayed visually in
the TeleVantage ViewPoint™, identified by the caller's
name or number, so you can prioritize your messages
and your time. Play them over your phone or PC
speakers. No more writing down phone numbers to call
back - just click a button to return the call. When
the call ends, you are returned to voice mail, so you
can hear the next message. With support for Microsoft
Exchange®, Outlook®, and Lotus® Notes, unify your
messages in your e-mail inbox, viewing e-mail
alongside your voice mail. Forward messages to any
e-mail address or TeleVantage user with attached
notes, and reply as needed. Worried about important
messages languishing unheard? TeleVantage can alert
you by e-mail or pager whenever you receive a new
message, including caller ID, so you know who called
without even listening.
Record Your
Calls
With the proper permissions, you can record your
TeleVantage conversations, including conference calls.
Manage your call recordings like your voice mails with
the ability to create a folder system to keep the
important recordings organized.
Full-Featured
Voice Mail
- Visual voice mail
display with caller name
- Click to reply
forward or call back a message
- Export voice mail to
.WAV file to be used in other systems
- Password security
and enforceable rules
- Screen messages as
they are being left with the ability to pull answer
the call after listening to part of the message
- Bookmark part of a
message so you don't have to listen to the whole
message again and again just to get the phone number
- Callers can specify
a callback number to be easily dialed with a click
of a button
- Personalize
greetings for VIP callers or for different times of
the day
- E-mail/pager/call
out notification when a new message arrives
- Voice mail can be
delivered to unified e-mail inbox
- Microsoft Exchange
Synchronization
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Disaster Recovery Planning
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It’s hurricane
season again, and that means it’s time to make preparations. Of
course your main objective is to make sure your family is safe
and protected. Then your second should be to protect your
property and business.
Every year emergencies take their toll on business, in the form
of; hurricanes, tornadoes, power outages, fires, water damage &
so many more. The cold hard fact is that most businesses
affected by a major incident will not recover. The good news is
you can quickly return to normal operations, if you plan ahead.
To create a successful Disaster Recovery Plan you need to;
read, plan, prepare, practice, and above all else remain
flexible and adaptable. Once you have a plan it is important to
assign your employees task and be sure that everyone knows what
their role is. We have a great
check list
,
additional research links and a great article with tips to help
prepare your business.
How will you receive calls if your phone system isn't
operational? If your customers can't reach you, will they go to
your competition? Most likely. Continued communications with
your customers is key to your business success. We can provide a
Virtual Office Service
that can route your office calls to different locations, such as
cell phones or home numbers allowing you to continue to receive
your calls, and service your customers even if your phone system
is not operational.
Make
Disaster Recovery Planning
a priority this year, and if you need help we are only a phone
call away.
Call Us Today!
407-699-2108
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Our Customers
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